Privacy & Security

Queen Baji Privacy Policy — Your Data Is Safe With Us

Every piece of personal information you share with Queen Baji is stored with the highest level of security. We never sell your data to third parties.

Last Updated: January 2026
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Data Storage

How We Protect Your Privacy

Queen Baji follows the highest industry standards to protect members' data.

Encrypted Data Transmission

All data sent from your browser to our servers is protected with 256-bit SSL encryption, so no one can intercept it in transit.

No Sale of Data

Queen Baji never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Payment Information Security

Your mobile banking PIN or password is never stored on our servers. All payment details are immediately deleted once the transaction is complete.

Identity Verification

We use the KYC process to keep your account secure, ensuring that only you can access it.

Data Retention Policy

We do not retain data beyond what is necessary. After account closure, your personal data is permanently deleted once the retention period expires.

Your Rights Protected

You can view, correct, or request deletion of your stored data at any time. We will respond within 72 hours.

01

Introduction

Welcome to Queen Baji. This Privacy Policy ("Policy") explains how Queen Baji collects, uses, stores, and protects your personal information. It applies to all users of the Queen Baji website and mobile application.

We believe your privacy is a fundamental right. That's why Queen Baji follows international privacy standards and applies the highest level of technical safeguards to protect your data.

By using the Queen Baji platform, you agree to this Privacy Policy. If you have any concerns, please contact us at support@queenbaji.app.

Our Commitment: Queen Baji will never sell or misuse your personal information without your consent.

02

What Information We Collect

Queen Baji collects several types of information. Details are provided below:

Data Type Example Mandatory?
Identity Information Name, date of birth, national ID Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number (Mobile Pay/Nagad/Rocket) Yes
Device Information IP address, browser type, operating system Automatic
Usage Information Betting history, login times, pages visited Automatic
Verification Documents Scanned copy of NID/Passport For KYC

We only collect information that is genuinely necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.

03

How We Collect Information

Queen Baji collects information through the following methods:

  • Directly from you: During registration, profile updates, customer support interactions, and KYC verification.
  • Automatically: When you use our platform, cookies and web beacons collect information about your device and usage.
  • During payment processing: Information required to process deposit and withdrawal transactions.
  • From third-party verification services: From licensed KYC providers for identity verification purposes.

Transparency: We never collect your information secretly or without your knowledge. The purpose of every data collection is clearly stated.

04

Purpose of Data Use

Queen Baji uses your information solely for the following purposes:

  • Creating and managing your account.
  • Providing betting and gaming services.
  • Processing deposit and withdrawal transactions.
  • KYC verification and fraud prevention.
  • Providing customer support services.
  • Sending relevant bonus and promotional updates (with your consent).
  • Ensuring platform security.
  • Meeting legal and regulatory obligations.
  • Statistical analysis to improve service quality.

We do not share your information with third parties for marketing purposes. If your data ever needs to be used for any other purpose, your consent will be obtained in advance.

05

Data Sharing

Queen Baji does not generally share your information. However, it may be disclosed in the following limited circumstances:

  • Service providers: With contracted partners for payment processing, KYC verification, and technical support — only the minimum necessary data.
  • Legal Authorities: In cases involving court orders, regulatory authority requests, or money laundering investigations.
  • Business Transfer: If Queen Baji undergoes any business restructuring, the successor entity will be bound by the same Privacy Policy.

Important: All third parties we work with are contractually required to uphold the same strict privacy standards. They may not use your information for their own purposes.

06

Cookies Policy

The Queen Baji website uses cookies to enhance your experience. Cookies are small text files stored in your browser.

You can delete or disable cookies at any time through your browser settings. Please note that doing so may affect certain features of the site.

07

Data Security Measures

Queen Baji has implemented the highest industry-standard technical and organizational measures to protect your data:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Firewall & DDoS Protection: Multiple layers of security at the server level.
  • Regular security audits: Periodic system reviews conducted by independent third-party experts.
  • Restricted access: Only authorized personnel can access specific data.
  • Two-Factor Authentication: Additional verification for suspicious login attempts.
  • Data Backup: Regular encrypted backups stored in secure locations.

In the event of a data breach: In the event of a data breach, Queen Baji will notify affected members within 72 hours, as required by law.

08

Your Rights

You have the following rights regarding your data on Queen Baji:

Right to Access

You may request a copy of all data we hold about you.

Right to Correction

You can correct any inaccurate or outdated information.

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can request that data processing be restricted while an investigation is ongoing.

Right to Object

You can object to the use of your data for specific purposes.

Right to Portability

You can download your data in a machine-readable format.

To exercise these rights, email us at support@queenbaji.app. We'll respond within 72 hours.

09

Data Retention Period

Queen Baji does not retain your data longer than necessary:

  • Active Account: All data is retained for as long as the account remains active.
  • Closed accounts: For legal compliance, data may be retained for up to 5 years after account closure.
  • Transaction Information: Up to 7 years to meet financial regulatory requirements.
  • KYC documents: Up to 5 years after verification.
  • Support Chat: Deleted 2 years after the issue is resolved.

Once the retention period ends, your data is automatically and securely deleted.

10

Minor Protection

Age Restriction: Queen Baji is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that someone under 18 has registered, we will immediately close that account and delete all collected data. Parents who notice any suspicious activity should contact us at support@queenbaji.app.

11

Policy Updates

Queen Baji reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.

For significant changes, we will notify you in the following ways:

  • SMS to your registered mobile number.
  • A notification will be shown upon logging into the platform.
  • If an email address is on file, a notice will be sent via email.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new terms, please request account closure.

12

Contact

For any privacy-related questions, complaints, or to exercise your rights, please contact us:

  • Email: support@queenbaji.app
  • Live Chat: Log in to the platform for 24/7 Bangla chat support.
  • FAQ: For answers to common questions FAQ Page View.

The average response time for privacy-related requests is 72 hours. Complex matters may take up to 30 business days.

Our Commitment: We take every privacy request seriously. Your information is always safe with Queen Baji.

Your Data Is Safe — Get Started Today

Your privacy is fully protected at Queen Baji. Sign up and enjoy the best betting experience in Bangladesh.

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